Shipping Policy

Unknownkreeture Shop

Shipping Policy


Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.


Domestic Shipping (United States)

 

We offer several shipping options for domestic orders:

  • Economy Shipping: Estimated delivery within 5-8 business days once shipped.

  • Standard Shipping: Estimated delivery within 3-4 business days once shipped.

Shipping costs are calculated at checkout based on your order's weight, dimensions, and your selected shipping method. 

 

Order Tracking

 

Once your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

If you haven't received your order within [e.g., 10 business days for domestic] of receiving your shipping confirmation email, please contact us at [unknownkreeture@gmail.com] with your name and order number, and we will look into it for you.


Shipping Address Changes

 

If you need to change your shipping address after placing an order, please contact us immediately at [unknownkreeture@gmail.com]. While we will do our best to accommodate your request, we cannot guarantee changes once an order has been processed or shipped.

 

Lost or Damaged Packages

 

We are not responsible for packages lost or damaged during transit. However, we want to ensure you have a positive shopping experience.

  • For Lost Packages: If your tracking information indicates your package was delivered but you have not received it, please check with your local post office and neighbors. If you still cannot locate it, please contact us at [unknownkreeture@gmail.com], and we will assist you in filing a claim with the shipping carrier if applicable.

  • For Damaged Packages: If you receive a damaged package, please take photos of the damage before opening it and contact us immediately at [unknownkreeture@gmail.com]. Please retain all packaging materials and damaged goods.

 

Returns and Refunds

 

Our full return and refund policy can be found on our [Returns & Refunds Policy Page].

 

Contact Us

 

If you have any questions about our shipping policy, please contact us at [unknownkreeture@gmail.com].

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